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Crisis Communications for Incident Management Teams (C100)


Description

The Crisis Communications Courseware provides a structured, ICS-based learning experience that guides participants through understanding notifications during emergencies. Ensuring timely communication, coordinated response, and effective activation of campus, district, and external emergency partners. Participants will learn to align notification procedures with the Incident Command System to protect life, stabilize incidents, and maintain operational continuity. 


Delivered in three progressive modules, the course builds from an ICS review to developing emergency levels for response and applying effective incident prioritization.

Content
  • Introduction
  • Course Overview
  • Session 1
  • Session 1: Overview
  • Session 1: Presentation
  • Session 1: Tabletop Directions
  • Session 1: Tabletop Worksheet
  • Session 1: Tabletop Scenarios
  • Session 1: Course Survey
  • Session 2
  • Session 2: Overview
  • Session 2: Presentation
  • Session 2: Tabletop Directions
  • Session 2: Tabletop Worksheet #1
  • Session 2: Tabletop Worksheet #2
  • Session 2: Communication Methods Tabletop Handout
  • Session 2: Levels of Emergencies Ref. Guide Tabletop Handout
  • Session 2: Tabletop Scenarios
  • Session 2: Course Survey
  • Session 3
  • Session 3: Overview
  • Session 3: Presentation
  • Session 3: Tabletop Directions
  • Session 3: Tabletop Worksheet
  • Session 3: Tabletop Scenarios
  • Session 3: Course Survey
Completion rules
  • All units must be completed